As I write this, I am inwardly rolling my eyes at the mere idea of hiring a pet sitter via an app, but apparently, despite the daily media blasts highlighting dangerous incidents of Wag and Rover sitters losing and abusing pets and homes, it’s still a growing thing. As a pet business owner, I read and watch all the articles, which generally focus on major catastrophes that result in dogs being killed, lost, hit by cars, beaten, traumatized by drugs, alcohol, and sex in the client home, and I think: How could these tragedies continue to happen? How could any company that cares about pets (or their reputation) live with the guilt of these negligent acts, much less still be in business? Of course, we all know it’s about money and managed risk. It’s not about animals or even client satisfaction. The creators of these digital marketplaces (that’s what they are) are not in the business of taking care of animals. They are in the business of making money. Period.
But you may not know that. That’s why I’m writing this. I am a pet parent too and I hate reading these articles because my heart can’t take the idea of needless suffering. And because I co-own a pet sitting business, I want to make sure no one confuses a quality pet sitting business with sloppy operations such as Wag and Rover. So here is the skinny. Read on to learn more.